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appcrash on windows server 2008

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Posted 2/17/2010 12:16 AM

Forum Newbie

Group: Forum Members
Active: 2/17/2010
Posts: 1

Hi i have just installed postcast pro on a windows server 2008 R2 virtual server. Installation completed with no errors however postcast will not run even when run as administrator. The following information is reported by windows.

Problem Event Name: APPCRASH
Application Name: postcastserver.exe
Application Version: 3.0.0.61
Application Timestamp: 461f1a7c
Fault Module Name: StackHash_38cf
Fault Module Version: 0.0.0.0
Fault Module Timestamp: 00000000
Exception Code: c0000005
Exception Offset: 0024a587
OS Version: 6.1.7600.2.0.0.400.8
Locale ID: 3081
Additional Information 1: 38cf
Additional Information 2: 38cf08bf99fab8471870e44ba2bfba86
Additional Information 3: 3aa8
Additional Information 4: 3aa876bab3d46501cdffd0a562a5e8cb

Any help in resolving this will be greatly appreciated, thanks!

Regards
Connie Jauncey
AITE Solutions
SSTUWA IT Consultant

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Posted 2/17/2010 2:47 PM

Forum Administrator

Group: Advanced Members
Active: 8/31/2010
Posts: 1,866

If the program crashes with the "PostCast Server 3 has stopped working" error message, you would need to configure Data Execution Prevention, a virus protection system in Windows. Follow these steps:
1. Open up System from the Control Panel.
2. Click the Advanced System Settings. If you are prompted for an administrator password or confirmation, type the password or provide confirmation.
3. Under Performance section, click the Settings button.
4. Select the Data Execution Prevention tab, and then select the "Turn on DEP for essential Windows programs and services only" option.

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