Support Form
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Forums
Contains support questions, feature requests and bug reports. Post your message here so that others may benefit from the answer.
Send a Message
If you are a registered customer, please use the contact form below to send
us a message.
To contact technical support please fill out and send this form. Please make
sure to supply a valid email address and include all necessary information. We
will respond to your inquiries within 24 hours during our normal business
hours. We look forward to hearing from you!
Your name:
Your e-mail address:
Short description or subject of the problem:
Product name:
Version number:
To find out the version number, select "Help/About" from the menu
License key (for full versions):
Operating system:
Service Pack (SP1, SP2, etc.):
Memory (RAM):
Type of Internet connection:
Are you behind a firewall?
Name:
Version:
Are you connected through a proxy server?
Name:
Version:
Type of problem:
How often does the problem occur?
The problem. How it can be reproduced?
Please enter a detailed description of the problem with exact error
messages and include the steps we can follow to reproduce the issue.
Attach a File:
Attach a screenshot or a log file that demonstrates the problem you are having.
To do so, press the Browse button and select the file you wish to attach to
this message. Maximum file size is 1MB.
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